Over the past several holiday seasons retailers may have rung in less-than impressive sales but this year they are determined to turn things around. In fact, the National Retail Federation projects that 138 million shoppers are expected to hit stores Black Friday weekend, representing an increase over 2009 estimates. Further, retailers are making the most of this as a ‘shopping event,’ asking themselves why just a single day of Black Friday deals, when a full season of ‘Black November’ offers may be just what this economy needs…
With most consumers still feeling the crunch of the recent economic downturn, many of us really are eager for a bargain, or two, or many, many more. People are using credit less, paying cash and looking for discounts wherever possible; many retailers are smart to up the ante with earlier sales and many more deals that are expected to extend right up to Christmas day. This elongated shopping cycle gives consumers the means to make responsible purchases, with the added bonus of boosting retail profits for Q4.
Some marketers have initially reasoned that this could dilute the power of the day itself; others see it an opportunity to capitalize on shoppers’ ability to making decisions, shopping lists and even purchases in a much more relaxed, comfortable atmosphere than a single frantic Friday or long pre-holiday weekend. NRF stats from last year prove that 40 percent of shoppers started holiday shopping before Halloween, much less November. The trick for retailers is to capture a shopper’s attention early in their holiday gift planning phase, and capitalize on their extended decision-making process.
Front door marketing strategies are uniquely applicable in this environment, delivering a highly targeted brand offer in the uncluttered, private environment of the front door. Brands are reaching their best customers early on the path to purchase and making the most of their ability to evaluate and respond to competitive brand offers. Offers made here are typically very high-value, with brands recognizing this as a requirement to be invited into a consumer’s home.
If Black Friday is now Black November, don’t you want your best – and perhaps most elusive – customers to have the chance to see, touch and share your offer around the house before the big shopping day arrives?